Fixfitness.com Gladly took my money and I've yet to receive a product Internet
I placed an order for $140.00 with Fixfitness.com on January 22, 2008. I received an email confirming that the order had been shipped on January 24, 2008. As of February 4, 2008, I have not received any such order.
Now, the website is down and my emails go unanswered. I realize the USPS can take their sweet time getting anything larger than an enveloped letter to you, but I fear the worste. If I do, by some miracle, receive my order, I'll remove this complaint and simply never use the company again. If I never receive my package... well, I'll piss and moan about it, then never use the company again.
Nathan
Crossett, Arkansas
U.S.A.
1 Updates & Rebuttals
Fixfitness Customer Care
Denver,Colorado,
U.S.A.
We apologize for any Delay
#2REBUTTAL Owner of company
Tue, March 04, 2008
Hello, my name is David. I am the customer care manager at FIXFITNESS.com We strive to deliver top notch customer service while offering affordable prices on popular dietary supplements and fitness products. I understand your frustration and i apologize for any inconvenience this matter has caused you. We can be reached during normal business hours 9-5 EST. We will gladly help you through any issues you have.
Sincerely,
David
Customer Care