Complaint Review: FJR Advisors

Very disappointed in Customer Services. I Bought Nevercoldcallagain program. Was not dissatisfied with book. Tapes were less than benificial. My complaint is when I purchased inital cold calling program I agreed to a $5.00 promotional shipping fee. They "piggy-Back" another offer on it that I DID NOT authorize and charged an additional $6.00 shipping fee again I DID NOT AGREE to! I contacted customer service immediately upon being avise I was charged fee I did not authorize. Was basically told to bad so sad you pay to return item you do not want! I filed a BBB compaint as well as tried 4 times in wrtting customer service and calling. written complaint alwas same response no refund on shipping even if you do not want product initally! I do not believe program was worthless. Being new I needed some of the basics others find not valuable. I do believe this company is sharp, savvy sly business practices that maximize dollars believing a $50 charge here and $6 there will not cause many complaints. I do not like being "DUPED."

FJR "duped" me royally on fee I did not agree to. If they were honest they would have handled it honestly as an error throug the CSR support system. Every one of the 4 complaints fell on deaf ears. Careful giving this company your financal info. I am!