Complaint Review: Flag Ship Financial

 I want all Veterans to be aware of this company.  I have used them in the past and had no problems.  But in Jan 2013 I was contacted by them to refinance my V.A. loan.  I was eager to go from 6 1/2 % to 3 1/2%.  It is now June and I have been getting the run around from them.  I feel they do not care about me only about how many loans they can get through.  I proudly served in the Army for 4 years and through the first gulf war.  Since then I have served my commpnity for 23 years as a police officer.  I tell you this so you know I'm not some idiot pot head.  I'm not in the refinance business but does it really take 5 months for a Streamline loan.  My loan officer is rude and unprofessional.  Please be careful if you choose to use this company.