Complaint Review: Fleet Credit Card Services

What a RIP-OFF! The intro letter said I'd get a 0% rate by doing a balance transfer but the rate was only applied to purchases, NOT to the balance transfer which carried a 7.99% rate!
These people are scumbags. When I called to complain, they were rude and condescending "well, it's all right there in black and white." What I read was "simply transfer a balance now to enjoy real savings with an incredibly low 0% fixed intro APR" in big bold letters.
The fine print did say the 0% was on purchases but neglected to say that it didn't apply to balance transfers.

James
Concord, California