Complaint Review: FLIP THE TREND

I placed an order for 4 dog beds on October 28th 2017, received the reciept via email and have yet to receive.

I have tried several ties to contact them via the chat option on their website with no luck.

I have also received many emails that were part of a mass emailing (to other scammed buyers) regarding this same type of order. Some of them received either a partial or full refund.

I never actually received the original email these people re responding to, somehow, my nae was part of the mass email though.

Their website does NOT supply a wat to call by phone, just a chat option that they are ignoring, and a address to mail through USPS.

There is a SUPPORT tab, that takes you to a screen with the following on the bottom :

Store Admin e: admin@flipthetrend.com     MyStylist For any styling or shopping advice, please contact us as below. e: mystylist@flipthetrend.com     Customer Care and MyStylist opening hours Available 24 hours a day, seven days a week    Head Office 44 Shirley Ave.
West Chicago, IL 60185 e: admin@flipthetrend.com   Private Shopping For concierge services and private appointments please contact us as below. e: admin@flipthetrend.com     Press Office For press enquiries and private events, please contact us as below. e: admin@flipthetrend.com     However, there i no response when emailing them or using the chat option