Complaint Review: Flip the trend

I order a dog bed from them on Sept 16, 2017. it said it would be delivered in 7-9 days. i have been send live chat with them and the dates keep changeing, ( the item where damage and had to be sent back, or the order is being work on.) every time i do live chat it a different story. i getting tired and the company realy need to be put out of buniness.

I did live chat with them today again 1/27/18, and the last time was on 12/28/17. and they keep saying in 2 week i should get it. ok this time she diconnect from me  when i told her will you guy should send out email or something, because their are to many excuse why the dog bed has not been ship.

So today she said i should get it the 1st week in Feb,2018.

I hope i get it soon.