Complaint Review: Flip the trend

I ordered 2 dog beds. 1 on November 18, 2017 and 1 on November 19, 2017. I've ordered things off of Facebook from different sites and never had any issues til this so called company. They said I'd have my items within 6-9 days. Today is December 11, 2017 and I still haven't received the dog beds. I've sent them 7 emails and they haven't responded and they claim they'll respond within 48 hours. The number they have listed is no longer in service. They have blocked me from their Facebook page so I can't contact them that way. So many people are getting scammed from this so called company. They should not be able to get away with this. Something needs to be done.