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  • Report:  #1203669

Complaint Review: Floor & Decor

Floor & Decor Refund Policy Stinks!!! Lakeland Florida

  • Reported By:
    Rick — Polk City Florida
  • Submitted:
    Fri, January 23, 2015
  • Updated:
    Fri, January 23, 2015

Purchased 50 boxes of Natural Prestige #26385 wood laminate flooring for a large remodeling project Dec 03 2014 from the Lakeland Floor & Decor.  Finished and tried to return 5 unused boxes of laminate 01/21/2015.  The store manager said NO REFUNDS after 30 days!  How many people finish large projects in 30 days!  I am guessing they do VERY FEW refunds!  They are certainly NOT like (((competitors' names redacted))) who have a fantastic return policy.  I will give them no more of my business.  Now I am stuck with $188.64 worth of boxed unused laminate I do no need...

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