Complaint Review: florence scovel jewerly

 I ordered some jewerly on dec 2 2015 they took my money but never sent the product. I've left messages asking where my order was and when it would be delivered. The responce i recieved was they were looking into it . Then they offered me a twenty percent discount on my next order. They sent me an email stating a lable was printed and my shipment would be to me in 2-3 days Also recieved a tracking # 9400110899644015447354 I've been tracking it but I'm always told it does not show a pick up date. The order # 406032 is the number florence gave me. They took my money and never delivered