Complaint Review: Florida Direct Travel Life Go Direct Lucid

I received a Call from a company called Florida Direct on 6/11/07 Offering me Flight Valchurs and hotel acomandations for keeping good credit for the past 2 years. They afliliated themselves with Bank Of America, and even knew how many Accounts I hold with said bank, which is what made me think it's real.

With this great deal they also offered a 2weeks free trial of their services (as they were posing as a travel company) however they needed payment information should I choose to keep their services after my 2 week free trial. I was to recive My travel and Hotel valchures within a week, as well as canceling information.

After 2 weeks I noticed a charge to my account. I checked it out and on the "check" there were 2 phone numbers. I atempted to call both to cancell and have my money refunded. The 1st number I called directed me to the second number because they were unable to help with canceletions. I tride the second number, which went to an atomated system asking me to "hold for the next available operator" after waiting 5min the call got disconceted. I tride again, and again, with same results.

I still had the original phone number from which they called in my caller ID so I tride that. Again, I was give the 2 numbers that got me nowhere the 1st time. I talked to the poeole and they were "unable to help me, because it's not the department that deals with cancelations and refunds. I talked to 3 different people each time. they also had a caller ID and knew who was calling them.

I reported this as fraud to my Bank and was forced to put a hold a the account. The account is now blocked, but I still have acsess enough to see that to this day the fradulent company is still trying to pull money out using fradulent checks with a different company name every time.

Kamila
Jacksonville, Florida
U.S.A.