FLORIST CONCIERGE SUSPECT TOTAL SCAM. NO RESPONSE TO CALLS, WEBSITE MESSAGES Internet
Order # 733357 $65.94 (on phone) charged Friday, June 27, for delivery on SAT., June 28 in Cummings, Georgia
Flowers never delivered!
CALLED MONDAY, JUNE 29 – NO EXPLANATION, SAID CREDIT WOULD BE GIVEN: 1-3 BUSINESS DAYS
bank statement: ANOTHER PH. NO.! 800.650.5058 recording, no answer: Mon., 9:13 9:30 bad no.
CALLED THURSDAY, JULY 3. MANAGER SAID STAFF DIDN’T NOTIFY MANAGER…SHOULD BE CREDITED MON. OR TUE.
CALLED THURSDAY, JULY 10.
No credit
HOLD TIME…2 MIN., 2 MIN., 4 MIN., 5 MIN…6 MIN 7 MIN..8,9,10
CALLED BACK 3 times – SAME THING…
LATER IN DAY:
Left 2 messages at Concierge website, with my phone and email:
Message sent Thursday -
I've NEVER had such horrible service. And I'm 60!
Order # 733357 $65.94 charged on June 27.
Flowers never delivered!
CALLED MONDAY, JUNE 29 – NO EXPLANATION, SAID CREDIT WOULD BE GIVEN: 1-3 BUSINESS DAYS
CALLED THURSDAY, JULY 3. MANAGER SAID STAFF DIDN’T NOTIFY MANAGER…SHOULD BE CREDITED MON. OR TUE.
CALLED TODAY, THURSDAY, JULY 10.
HOLD TIME INCREASES! …2 MIN., 2 MIN., 4 MIN., 5 MIN…6 MIN 7 MIN..8,9,10
CALLED BACK 3 times – SAME THING…
Now, on hold - again - with another number while I email this message
I'm growing suspicious this company is strictly a SCAM.
No response Friday, Saturday, Sunday.
CALLED MONDAY, JULY 14
9:50: On hold 10 min., no timing or # people on hold, etc.
Tried 800.718.0455 call disconnected.
I THINK MY NUMBER MIGHT BE BLOCKED.
APPEARS TO BE A TOTAL SCAM!
REPORTED TO BBB, BROWARD COUNTY: 7/14.
MESSAGE TO WEBSITE, 7/14:
I HAVE FILED A BETTER BUSINESS BUREAU COMPLAINT FOR REPEATED NEGLECT OF MY CALLS AND MESSAGES, FAILING TO GET $65.94 REFUND FOR FLOWERS NEVER DELIVERED. Order # 733357