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  • Report:  #767932

Complaint Review: FNA Group

FNA Group Powerwasher 1850 I used my washer 1 time and the electrical safety switch wouldn't reset. Elk Grove Village, Illinois

  • Reported By:
    Helga — Burnsville Minnesota United States of America
  • Submitted:
    Mon, August 22, 2011
  • Updated:
    Thu, August 25, 2011
  • FNA Group
    1825 Greanleaf Avenue
    Elk Grove Village, Illinois
    United States of America
  • Phone:
    8776287962
  • Category:
    Cleaning Services
*UPDATE Employee: Greetings

I bought a closeout at Menards in bursville, mn.  I got 1 use out of it.  The electrical safety switch trip off and couldn't be reset.  No electricity means no operating.  I'll take it to a competent electrician to get it working.  I'll never buy another one and I'll be sure to pass my bad recomendation not to buy these to everryone I meet so they hopefully don't get screwed also.                            

1 Updates & Rebuttals

Customer Service Manager

Elk Grove Village,
Illinois,
U.S.A.

Greetings

#2UPDATE Employee

Thu, August 25, 2011

I am a Customer Service Representative at the Power Washer Company. Please accept my apology for the issue you experienced with your PW1850-U-S pressure washer.

Please contact us at 800-381-0999 or cservice@fna-group.com. Reference this posting when you make contact and we will resolve this issue to your full satisfaction.

Thank you,

Powe Washer Customer Service Team 

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