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  • Report:  #1294096

Complaint Review: focus nutra

focus nutra Just wanted to try the Intelligex the trial offer, they have the website rigid to continue adding other products and before you know it your 4.99 trial offer turned into 200.00 dollars. Tried to cancel right away and they told me it was already shipped and it was a trial offer and can't get my money back. I haven't received it yet so obviously was not shipped yet. Cancelled my credit card so they could not get anymore money from me. Emailed them, no response. DO NOT TRY THEIR TRIAL OFFER. INTERNET INTERNET

  • Reported By:
    evelyn — Alberta Canada
  • Submitted:
    Wed, March 16, 2016
  • Updated:
    Wed, March 16, 2016

Wanted to try the free trial, 4.99, the website kept coming up with other products, did not click on the other products and there was no way out.  So I het proceed to checkout,  By the time I got to the check out it had tallyed all the other products and my 4.99 shipping turned to 300.00 canadian all billed to my credit card.  I called my bank telling them to stop this, they could not until it actually went throught the bank.  Tried to find their website to cancel could not find it.  They sent me no receipt or email confirming the purchase.  Finally when it was processed to my acct they had a phone number called them and they said already sent, it was a trial so no money back.  This was from Thursday to Monday I have been trying to cancel.  I have not received the product so obviously they had not sent it yet.  Cancelled my credit card.  So they can no longer use it.   I really sucks when they have such a crappy product they have to resort to tricking and ripping off people.  Karma is a b***h and I will go on any site to make sure I am heard.

 

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