Complaint Review: Food Lovers Fat Loss System

 In watching their infomercials many times, on OctOber 7, 2015, I decided to check out their website. After checking it out, I initially decided that I would try it out and began the process. I entered my credit card info and it took me through these screens for additional products which I declined. I was still a little unsure so I decided to go open another browser so I could do some research on this company. After reading all the negative feedback from people who had ordered this system, I decided not to submit the order and closed my browser. On 10/8/15, I logged into my bank account and there was a charge from this company. I checked my email and sure enough there was an email confirming my order. I immediately called the company and explained to them I never submitted my order and did not want this. The representative told me that the order had been placed. I asked her how it could have been placed when I never submitted the order. She never answered the question and said she would put in a request to cancel the order and to call back the next day after 3 pm. On 10/08, I called back and was told the order had been shipped and I would have to return it. I again told the person I spoke with that I never submitted the order. The rep proceeded to tell me that once I entered the credit card #, it submitted the order. I have never been on website that does that. The customer always has to submit the order for it to process. This company screws people over by doing this. I'm going to get screwed because you pay for shipping and then will probably have to pay for shipping when I return it. This company is a complete scam. Beware.