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  • Report:  #1035662

Complaint Review: Food Lovers

Food Lovers Fraudulent practices Internet

  • Reported By:
    Gary — Oxford Connecticut
  • Submitted:
    Mon, March 18, 2013
  • Updated:
    Mon, March 18, 2013

I ordered their eating plan program on 2/26/13 online for $139.  3 weeks later I noticed an add'l charge of $64 on my VISA card.  I called the company to inquire, spoke to a woman named Nakia, who informed me that I chose (online) to enroll in their online program, which I did not.  I pointed out to her that not only did I not enroll, but I've never used the online program.  She said she could not remove the charge but would see to it that I was not charged in the future.  When I asked to speak to her supervisor, she stonewalled me, until I said, "Are you refusing to pass me on to your supervisor?"  She said that was correct.  I hung up, contacted my cc company, and they reversed the charge on the spot.

In fairness, from what I see of their actual program, it looks quite good.  However, these practices are fraudulent.

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