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I signed up for a free trial. I cancelled by telephone on 8-26-13, within the specified period. I had to ask the operator for a confirmation number for my cancellation, but it was provided.
On 9-9-13 a charge appeared on my credit card. I signed on and my account appears to be still active. I contacted live chat, but after more than 10 minutes of being asked to wait without receiving any help, I ended the chat session. I will be disputing the charge with my credit card company.
1 Updates & Rebuttals
tripletmommy
Baldwinsville,New York,
GOOD LUCK
#2Consumer Comment
Fri, October 11, 2013
Hi. Good luck. Let me know how you do. I signed up in August and tehy have charged my Discover card over $159's. Yetit wa only supposed to be $19.99 per month for 6 months. I disputed it with my Discover card and sent an email to Food Lovers Online. THis is the reply I received:
Dear Amy,
Since a dispute has been opened regarding this account any information/updates will be communicated through Discover. Please contact them for any questions you have regarding this matter.
Customer Service
Food Lovers Fat Loss System
1-877-366-3587
And Discover will not remove the charges after investigation and Food Lovers Online will do nothing either. Please let me know how it goes for you.