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  • Report:  #847055

Complaint Review: FOOTSMART.COM

FOOTSMART.COM Ordered a specific color per online showroom. Received same name but color was not even close! Spoke to Customer Service who assured me that I was correct as she went to web site. Internet

  • Reported By:
    CHRIS — DALLAS Texas United States of America
  • Submitted:
    Thu, March 01, 2012
  • Updated:
    Thu, March 01, 2012

Ordered shoes displayed on site via color and size available. Shoes arrived and color was NOT any where near what I viewed. Contacted Customer Service who assured me that I would receive a credit to include return shipping. Did not happen after repeated emails they just refused to credit shipping even though she agreed that product color was incorrect.

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