Ford Motor Co 1996 Windstar aware of the motor problem, not doing a d**n thing about it
96 Wind stars seem to be having the same problem as the 95 with defective head gaskets. I have a copy of the TSC showing they are aware of the problem, However, Ford isn't assuming responsibility of the problem. They should be recalling the 96 back like they did the 95. I don't feel I should have to pay $4,000.00 to have an engine put in, at the most I should have to pay is the cost of an engine and not the inflated price of labor to put it in.
Most people don't have that kind of money to fork out at a given time, I know I don't. I kind of expected the engine to last longer than 5 or 6 years.
3 Updates & Rebuttals
The Great Thorn
Bayville,New York,
U.S.A.
Hey Kurt and Abdeljalil The great Thorn is here with some contacts for you both
#4Consumer Suggestion
Thu, October 31, 2002
Hey Kurt and Abdeljalil The great Thorn is here with some contacts for you both. Contact some of the below listed and tell them your trouble.
Let these people know who you feel about the Ford product you have and also tell them how you feel about your local Ford dealer.
Just think about this. Thousands will read your Rip Off Report.
Your car dealer will not like the fact that you have this contact info. Use it to your advantage.
Carolyn Brown
cbrown@ford.com
Brand(s): Ford
Department: Environment & Safety Communications
1-313-621-2963
1-248-473-8082
1-313-325-7243
Kristen Kinley
kkinley@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-845-2709
1-248-375-3667
Valerie Rosnik
vrosnik@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-206-2058
Robyn Schultz
rschul16@ford.com
Brand(s): Ford
Department: Environment & Safety Communications
1-313-390-3091
1-313-410-4635
Maria Sheler-Edwards
mshelere@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-248-4979
1-734-434-8191
1-734-645-1968
Jerree Martin
jmartin2@ford.com
Brand(s): Ford Motor Company
Department: Service Operations
1-313-337-2699
1-313-592-0106
1-313-618-9614
1-888-467-3673, T:1
Ray Day
rday1@ford.com
Brand(s): Ford Motor Company
Department: Product Development
1-313-317-7683
1-734-414-0526
1-313-903-0263
1-888-467-3673, T:1
Karen Hampton
khampto2@ford.com
Brand(s): Ford Motor Company, Ford
Department: Ford Division
1-313-323-7045
1.313-822-6620
1-313-605-2999
1-313-3257243
Mark Schirmer
mschirme@ford.com
Brand(s): Ford
Department: Ford Division
1-313-845-1547
1-734-222-4040
1-313-938-4660
1-888-4673673, T:1
Wesley Sherwood III
wsherwoo@ford.com
Brand(s): Ford Motor Company
Department: Product Launch
1-313-390-5660
1-734-699-5725
1-313-550-3458
1-888-467-3673, T:1
Rich Voytowich Jr.
rvoytowi@ford.com
Brand(s): Ford
Department: Detroit/Chicago Regional Office
1-313-390-5068
1-313-884-3444
1-313-618-9530
1-888-467-3673, T:1
Jeremy Barnes
jbarne46@jaguar.com
Brand(s): Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7697
1-949-709-8936
1-714-296-1402
Cristina Bruzzi
cbruzzi@astonmartin.com
Brand(s): Aston Martin
Department: Aston Martin
1-949-341-6258
1-949-362-5547
1-949-338-8700
Anne Clinard
aclinard@jaguar.com
Brand(s): Aston Martin, Jaguar, Land Rover
Department: Aston Martin Jaguar Land Rover
1-949-341-6847
1-949-509-6633
1-949-422-2199
Angela Coletti
acoletti@ford.com
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-390-1759
1-586-296-9596
1-586-350-4408
Ray Day
rday1@ford.com
Brand(s): Ford Motor Company
Department: Product Development
1-313-317-7683
1-734-414-0526
1-313-903-0263
1-888-467-3673, T:1
Ellen Dickson
edickson@ford.com
Brand(s): Ford Motor Company
Department: National Communications
1-202-962-5383
1-301-951-9113
1-202-253-7083
1-888-467-3673
Jennifer Flake
jflake1@ford.com
Brand(s): Ford Motor Company
Department: Product Development and Global Design
1-313-323-7668
1-313-277-9535
1-313-903-0429
1-888-467-3673, T:1
Brook Galbraith-Smith
bgalbrai@ford.com
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-323-0646
1-888-467-3673, T:1
Karen Hampton
khampto2@ford.com
Brand(s): Ford Motor Company, Ford
Department: Ford Division
1-313-323-7045
1-313-822-6620
1-313-605-2999
1-313-325-7243
Brenda Hines
bhines1@ford.com
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-322-1185
1-248-449-4454
1-313-268-7506
1-888-467-3673, T:1
Ron Iori
riori@ford.com
Brand(s): Ford Motor Company
Department: Global Operations
1-313-337-2456
1-313-791-6837
1-313-570-7632
1-888-467-3673, T:1
Paige Johnson
pjohns29@ford.com
Brand(s): Ford Motor Company
Department: Customer Satisfaction & Technologies
1-313-248-6820
1-248-735-0168
1-313-378-6395
1-248-539-4853
Jay Joyer
bjoyer@ford.com
Brand(s): Lincoln, Mercury
Department: Lincoln Mercury
1-949-766-8420
1-949-766-8420
1-949-370-0368
Kristen Kinley
kkinley@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-845-2709
1-248-375-3667
Octavio Navarro
onavarr1@ford.com
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Los Angeles Regional Office
1-949-629-2033
1-562-413-1534
1-949-422-4953
1-888-467-3673, T:1
John Ochs
jochs@ford.com
Brand(s): Ford Motor Company
Department: New Media Team
1-313-337-3669
1-734-769-6031
1-313-402-4022
1-888-467-3673
Bob Roach
rroach1@ford.com
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Product Development and Global Design
1-313-390-9553
1-248-656-2356
1-313-407-9596
1-888-467-3673, T:1
Mark Schirmer
mschirme@ford.com
Brand(s): Ford
Department: Ford Division
1-313-845-1547
1-734-222-4040
1-313-938-4660
1-888-467-3673, T:1
David Scully
dscully1@ford.com
Brand(s): Ford Motor Company
Department: Product Development
1-313-323-0510
1-248-851-4423
1-313-300-8033
1-888-467-3673, T:1
Maria Sheler-Edwards
mshelere@ford.com
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-248-4979
1-734-434-8191
1-734-645-1968
Wesley Sherwood III
wsherwoo@ford.com
Brand(s): Ford Motor Company
Department: Product Launch
1-313-390-5660
1-734-699-5725
1-313-550-3458
1-888-467-3673, T:1
Beverly Thacker
bthacke2@ford.com
Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury, Volvo
Department: Broadcast News
1-313-317-7639
1-248-552-8992
1-313-418-5377
1-888-467-3673, T:1
James Trainor
jtrainor@ford.com
Brand(s): Ford Motor Company, Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7689
1-949-459-7948
1-949-275-8842
1-888-467-3673
Christian Vinyard
cvinyard@ford.com
Brand(s): Ford Motor Company
Department: Global Affiliates & Associations
1-313-594-7899
1-313-336-5071
Rich Voytowich Jr.
rvoytowi@ford.com
Brand(s): Ford
Department: Detroit/Chicago Regional Office
1-313-390-5068
1-313-884-3444
1-313-618-9530
1-888-467-3673, T:1
Paul Wood
pwood1@ford.com
Brand(s): Ford Motor Company
Department: Purchasing
1-313-621-2961
1-248-745-9269
1-313-598-1351
If I were you I would tell everybody about Rip Off Report.
The best thing about the Rip Off Report is the fact that no one can delete your Rip Off Report.
I say VERY COOL
Tell Ford's big shots about your trouble.
Abdeljalil
NEW ROCHELLE,New York,
I have a FORD WINDSTAR with borken head gasket
#4Consumer Comment
Thu, October 31, 2002
I have a 1996 Ford Winstar (I bought it 5 month ago , 80k miles) that has a head gasket problem. WHen I took it to the dealer for repairs they did not inform me that overheating and head gasket problems are common, but they wont pay for it!!! I'll never buy ford cars.
Kurt
park ridge,Illinois,
consumer comment
#4Consumer Comment
Thu, February 14, 2002
I am an owner of a 95 Windstar, who has experienced, along with the many other windstar owners, a head gasket problem. My warranty has just expired so I am stuck with a $2,500 expense.
This is a problem that Ford has recognized but refuses to accept full responsibility for.