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  • Report:  #182234

Complaint Review: Ford Motor Company

Ford Motor Company - Montrose Ford Denial of warranty claim ripoff Dearborn Michigan

  • Reported By:
    — Montrose Colorado
  • Submitted:
    Mon, March 20, 2006
  • Updated:
    Mon, March 20, 2006
  • Ford Motor Company
    Dearborn, Michigan
    U.S.A.
  • Phone:
  • Category:
    Auto Dealers

My 2003 Ford F-250 6.0 diesel pickup broke a cranshaft at 16,000 miles and Ford denied my warranty claim based on "the presence of aftermarket parts" even though they admittied that there was a problem with the engines.
They denied the warranty even after saying that the failure was not "modification-related".

This went to the BBB and even they said that I had proved my case well and that there was aknown problem but they sided with Ford anyway.

Now I'm looking at a $10,000 repair bill to get my truck back after 14 weeks.

Mike
Montrose, Colorado
U.S.A.

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