Ford Motor Company ripoff-Our tranmission went when we only had 34,000 on our Ford Windstar. warranty was 3 yrs. or 36,000. Company said the 3 yrs. were up in 5 months ago. Dearborn Michigan
Even though we only had 34,000 miles on our Ford Windstar, the transmission went! The warranty is 3 years or 36,000 miles and Ford said the 3 yrs. were up 5 months ago, so they couldn't help us. I called Customer Service and they promised to look into it. They said they'd call back the next day at 11:00 am. After waiting till 12:30, I called them and was told they couldn't help me.
The dealership where I had the transmission replaced, admitted that a tranmission should last longer than this, but only gave us $100 off the bill in labor. We had to pay $2483.00 out of our own pockets. We bought the car in June of 2001 and during the 13 months we owned it, took it into a local service center(Not a Ford Dealership)twice for tune-ups and kept up with regular oil changes.
Mary
Oak Creek, Wisconsin