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  • Report:  #26475

Complaint Review: Ford Motor Corporation

Ford Motor Corporation, Ford Focus brakes, wiper motor, lemon, Dearborn, Michigan brakes, wiper motor, lemon, Ford Focus ripoff evil dirt bags rip off scam con artists evil dirt bags dishonest ripoffs dirty SOB's dirty ripoff liars dirty ripoff dogs deceptive company Dearborn Michigan

  • Reported By:
    Silver Spring MD
  • Submitted:
    Fri, August 09, 2002
  • Updated:
    Sat, August 10, 2002
  • Ford Motor Corporation
    ford.com
    Dearborn, Michigan
    U.S.A.
  • Phone:
  • Category:

Ford Focus need I say more?

I drive a 2001 Ford Focus SE wagon and it only has 12,500 miles on it.

I live in Maryland so the lemon law is a joke here. Anyone familiar with it knows it is only 15 months or 15,000 miles.

I have owned my Focus for 17 months so there goes that reassurance.

Moving along, it has come to my attention that Ford Focuses have poor quality, if not faulty brakes. I have myself been into the repair shop on five occasions for the brakes.

I am very logical and not entirely stupid so I know this is NOT right.

Ford replaced, yes replaced my pads at 9,500 miles with not so much as a blink. There was heavy squeaking and a grinding noise coming from my rear axle and brakes.

Turns out there was a recall on the rear bearings but there are on-going service reports regarding the brakes.

So far I have no luck or sympathy from the Ford service folks or the two dealerships I have visited for "service".

I was told so many non-truths, e.g. "as your car sits while you are say getting your groceries, a film develops over the pads and this causes the squeaking", "moisture and humidity cause the squeaking" (we were/are in a drought when this was said - no dew, no humidity of consiquensce, certainly no rain), and so many more but my personal favorite "it's normal"!

Currently, there is a class action law suit regarding this under way and I encourage every Focus owner reading this to add your name. Simply go to

http://www.fordfocusbrakeproblems.com/

and you will find a link with complete details.

As for the wiper motor, like I said above we have been in a serious drought as much of our nation has and I have used my wippers quite infrequently. My motor died for no explained reason - none. This was another problem I found other Focus owners we having.

Please be wary of this vehicle. I do not intend to nickle and dime every issue I have had for they are vast, but please be wary!

Danielle
Silver Spring, Maryland

1 Updates & Rebuttals


April

Waldorf,
Maryland,

I got screwed by buying the Focus too!

#2Consumer Suggestion

Fri, August 09, 2002

I have been updating my report lately on my Ford Focus. Definately the worst car ever made.

We have the 2001 LX edition. We have had the car in the shop over 9 times for each problem and to date they tell us, "We can't find the problem, therefor we can't fix it." Basically telling us HA-HA you got screwed. We are still dealing with the lemon law on our's. Recently I was in a minor accident, were a Channey Enterprises truck had dropped a large rock in the road and of course I couldn't avoid it, in turn I'm picking up my vehicle with an out of pocket cost of over $500, because the fuel tank was ruptured in the accident. But you should read my report's update on how I was even treated about this.

Ford has not made a public announcement as to their entire Focus recall, but it is supossed to be announced soon. They are being made to recall ALL the Focus's and giving everyone's money back, a 0.0% intrest on another Ford vehicle (Unfortunately you have to purchase another Ford), a reasonable deduction from the price of the other Ford you purchase and some other things. Ford doesn't want people to know this because they're still trying to sell as many Focus's as possible.

There is a way around the 15 month/ 15,000 mile lemon law. Speak to Mr. Goldberg at the Maryland Attorney Generals Office. He is only there Monday thru Wednesday. That is who's working on our case. Tell him everything you've told the consumers in your report, he can find a way around things to pursue the lemon law. But just like any Maryland government office, they're slow and lazy, we've been dealing with this for going on a year now. But it's better than nothing, since we tried everything by the book with Ford and to date the have completely ignored us.

Go to National Highway Safety administration at www.dot.gov you'll find how many people have had these same exact problems with the Focus and some other useful information. I sent e-mails to the high ups in Ford 2 days ago, of course they've been ignored, but I have receit that they recieved them. I e-mailed everything to them, even my report.

I know exactly how you feel about this car. We at the point now, where enough is enough and we don't care how long this takes, but Ford should be responsible for making such a piece of crap. I truly wish you all the luck, dealing with Ford, you'll definetly need it.

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