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  • Report:  #28410

Complaint Review: Ford Motor

Ford Motor sold 1997 Ford Taurus with defective transmission had to be rebuilt in 2000 and is currently being repaired again consumer fraud ripoff victimized many consumers Detroit Michigan

  • Reported By:
    Hampton VA
  • Submitted:
    Thu, August 29, 2002
  • Updated:
    Mon, September 16, 2002

I purchased a 1997 Ford Taurus in 1998. I was very excited. At the age of 41 I was just learning to drive and buying my first car. I had heard a lot about the dependability of the Ford Taurus so was quite excited to have it as my first vehicle.

Unfortunately I have been pouring money into that car ever since. I have had a series of problems with the car. The most expensive problem has been the transmission that just went out without any apparent reason 2 years after I purchased the car. (The car was only 3 years old.)

I had the transmission rebuilt. (At a cost of nearly $3000) Today I took my car in to the dealership and guess what. There is a problem with my transmission again. This time it is a much smaller problem.

However why am I having all these problems with this car. And why am I hearing more and more about the 1997 Ford Taurus being a lemon? What's going on? What is the company going to do about it?

I trusted Ford and bought their car, but boy am I sorry.

Glynda
Hampton, Virginia

1 Updates & Rebuttals


Chelsea

Denver,
Colorado,

HA-HA, I knew your complaint BEFORE I read it!!!!! (((This person plugs a book...?)))

#2Consumer Comment

Sun, September 15, 2002

Several months ago I came across the book "lemon aid" in a library. I strongly recommended this book. I copied the article about the taurus, since my sister owns a 91 taurus.

When she read it, her blood boiled! Her experience with a failed transmission (and coincidentally a $3000 repair, the same dollar amount as in the article!!!!!!)

Ford is to blame here, they have penny-pinched the design of the tranny, using a aluminum thrust piston which is prone to cracking instead of a steel design.

If you read the article, you just might conclude that the taurus is one of the worst cars ever built!!!!!!!

Beware, you soon may be looking at a major engine repair. In the case of the article, one irate person had their letter printed in the book lemon aid. This person went through four engines and three trannys in only three years (as I recall)!!!!!

I strongly recommended that everyone pick up a copy of Lemon Aid. It seems to be dead on the money, especially as far as the Taurus is concerned! It also accurately predicted the mechanical problems that my Honda had (all minor, thankfully)

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