Complaint Review: Ford Of Tulsa

I visited the Admiral and Memorial location on a Wednesday night. My dad went with me because my husband works nights. We went to look at new focuses. And as we were waiting we finally went inside to get some help because no one bothered to come out and see if we needed anything. We were introduced to a salesman named Josh Pippin. He seemed nice at first. We test drove the 05 focus. I told him I wanted to look at 04's. He said they just sold their last one. So we went inside so he could check the inventory of other ford places.

There was one at sand springs that fit my description. So we drove out there (about a 20 minute drive). He drove us and as soon as we got out to look at the 04 focus another salesman comes up to me and said, "I hope you didn't have your heart set on this on because I just sold it." I was furious! We wasted almost an hour of time. Went back to the dealership and checked out the 05. During this time nothing was ever said about checking my credit or payment options. Finally about 2 hours later. He decides it might be a good idea to check my credit. We did and he said I should be fine. I told him I would talk the payment over with my husband and call him tomorrow. He held the car for me.

Well I called him the next morning and told him to have the papers ready for me to sign on my lunch at 11. He said Ok that would be fine. As I was driving out there and about to pull into the lot he calls my cell phone and says I was not approved. I was so pissed. All this runaround for that. Josh please get another job.

Erika
Tulsa, Oklahoma
U.S.A.