Complaint Review: Foreclosure Assistance Solutions

On November 2006, i had spoke to Brad Hutchinson @ Foreclosure Assistance Solution he had told me that if I wasn't satisfied with the reply through mediation I would rec'd my money back. He gladly took my credit card and charged me $1,200 in order for him to fax over an agreement. After everything was faxed back to him he told me he would call me back within 7-15 days in what they had agreed on through mediation. BUT NEVER EVER REC'D A PHONE CALL BACK FROM HIM OR THE COMPANY. I DID CALL BACK NUMEROUS OF TIMES AND ALL I GOT WAS HIS VOICEMAIL.I DID TRY TO CALL HIM OFF ANOTHER NUMBER WITH A CALLING CARD AND HE ANSWERED THE PHONE WHICH OF COURSE I WENT OFF, AND HE WAS NOT TRYING TO HEAR ME AND TOLD ME THEY DO NOT DO REFUNDS. I EVEN TRIED TO DISBUTE THE CHARGE WITH MY CREDIT CARD COMPANY BUT THEREFORE THEY TOLD ME THEY COULDN'T REVERSE IT DUE TO THE CONTRACT I HAD SIGNED.

THIS SO CALLED COMPANY IS A JOKE NO ONE WOULD ANSWER THE PHONE AND IF THEY DID YOU WOULD HAVE TO CALL OFF A NEW NUMBER FOR THEM TO ANSWER!! I HOPE THIS WILL NEVER HAPPEN TO ANYONE AGAIN. SOMEONE NEEDS TO STOP THIS, IT IS A CRIME!

Melinda
Tacoma, Washington
U.S.A.