Complaint Review: Forest Lake Solutions

Wow! I just read 10 other rip-off entries about FLS. I'm very hurt because I am also a victim.

I ordered a CD Writer on 10/7/02 (thru yahoo.store.com) and printed out my confirmation page that described everything and specified Ground Shipmment. 3 weeks later I received an email from them - "thank you for your order." (But I never was charged)

On 10/30/02 I finally was billed on my credit card, and my computer friend said they usualy have back orders with the discout merchandise. So I remained patient and decided to wait another month.

Each week I called the phone number (during office hours of course) that showed up on my credit card statement - but I got the same answering machine message like everyone else - "...Our office hours are from 10am-5pm Pacific Standard Time... leave a message after the beep...(beep)...voice-mailbox is full, try again later, goodbye."

Today, 12/2/02, I decided I'm going to buy my CD-Writer from somewhere else and I want my money back from FLS. So I called my credit card company and filed a dispute against the charge. The credit card company automatically took the money back from FLS's bank account and credited my account.

I feel much better now --- Thank God for credit cards!

Cheryl
Washington, District of Columbia