Complaint Review: Forever Flawless

An attractive young lady motioned me to talk with her at the door to a cosmetic store in Century City Mall where she works. She identified the red spots on my face as "rosacea" and asked me to come into the store to try a product which will make those red spots disappear. 

To make the long (BS) sales pitch short, she said she was a licensed esthetician, and the product has a money back guaranty but I will be so happy with the product Ill comback and gladly pay double it is so good. Fast forward I bought the product only to find the product problematic (made the redness worse when used as she directed) and decided to return it.

Doing a bit of online research (a little too late) I found many others complain of this company. I visited the CC location several times to return the products until I found my salesperson in. Again she said no problem for a refund and handed me a form to send to the "company". I filled it out andd with the receipt e-mailed it for a refun.  They refused a refund based on company policy. I filed with the BBB and Forever Flawless refused to answer the dispute.

I returned to the store took photos to show

1. No Return Policy is Posted By the register.

2. No license for the business or the "esthetician" ws posted.

I learned, these are two violations. So I'm forwarding a complaint to the state Attorney General and FTC.