Complaint Review: Forever Lazy

I ordered forever lazies online for Christmas.  They were advertising buy1/get 1 .

So I ordered 2 medium size pink lazies at a cost of $29.95 + $4.06 tax + $15.90 P&H = $49.91.  What I received from them were 2 "Large/XLarge" blue lazies with a letter stating that due  to overwhelming orders during the Christmas season, they have exhausted their supplies, but have alternate styles & sizes.  So they knowingly sent me the WRONG COLORS & WRONG SIZES, charged me $17.90 shipping & handling & sent along a free Snuggie as well, I guess to make everything OK?  They had my address and e-mail address.  They could have & should have notified me that they could not fill my order correctly.  So I had to return the package to them (at a cost to me of $8.00), so that I could get my refund.  Just received my refund of $32.60 ($29.95 + $2.64 tax).

Their policy is money back guarantee (minus P&H).  So it cost me over $25.00 for absolutely nothing!  Never again.