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  • Report:  #1336247

Complaint Review: Fortegra - Cell Phone Protection

Fortegra - Cell Phone Protection Cell Phone Replaement Ripoff MI

  • Reported By:
    Kyle — alpahretta Georgia USA
  • Submitted:
    Wed, November 02, 2016
  • Updated:
    Wed, November 02, 2016

Their cell phone protection is a complete waste of money and a rip-off.  They seem to make the process easy, but when you file a claim, they will charge you $150 for a replacement.  This is not a new phone, it is refurbruished.   Add up your monthly charge and then the "Deductible" and it is not worth the time and effort.   "Alexis" also refused to transfer me to a supervsior or give thier name and number.   I guess managment hides in their office avoiding calls from their customers.   Verizon should be ashamed to use them as a 3rd party provider.  After using Verizon for 20 years, I think I will go to AT&T. 

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