Complaint Review: FotoConnection

I ordered a JVC RX-D411S receiver on line. You called the next morning saying they were shipping my unit out and if I wanted the extended warranty. You said it only had a 90 day warranty so I agreed to purchase the warranty. So I called JVC and they said it was 24 months, so I called back to cancel the extended warranty. After arguing with me about the warranty length you ultimately said it was now out of stock and you were canceling my order. Bottom line is, buy the extended warranty and you'll sell it to me but if I don't you won't. I called JVC and they said you are NOT an authorized dealer of JVC equipment. Oldest scam in the book... buy the warranty and you'll sell the product cheap. If you don't forget it... Of course you took great pains to try to sell me on a really good deal on a more expensive unit which you were more than happy to sell me... Oldest scam in the book... Bait and switch.

Larry
Richland, Washington
U.S.A.