Complaint Review: Fotor

fotor.com offers a "free" 3 day trial of their graphic software.  I signed up 10/31, it didn't meet my expectations or needs so I cancelled via email 11/01.  (EVERY other trial subsc. I've had accepts email cancellations)  On 11/4 I get a bill!  I immediately emailed them that I had cancelled.  They said I didn't and too bad we don't refund, against their policy!!!  I even sent them the email showing I cancelled. 

They said I had to cancel in the account.  (no instructions for cancellation in their welcome email, only that you would automatically be charged after 3 days).  I go on the account and it's already cancelled ---so WTF is my money???   And the dates on the account were crazy --- 3/22/20  ?????   HUGE RIP OFF.  So I have left all this info for others to see on their FB page, am leaving negative reviews everywhere and contacting the fraud dept. at my bank.