Complaint Review: FourStar Property Management

DO NOT RENT FROM FOURSTAR - YOU WILL REGRET IT! Do not buy into any of the 5 star reviews left by employees. FourStar is a HORRIBLE TERRIBLE AWFUL company that will make you regret living in Denver if you rent from them. They lie, cheat, and sneak charges on your bill to basically take as much money from you as they can. But if you have an issue? Their response is to ignore you, they won't reply to voice mails or emails and it can take months to get anyone to even respond - which is where they promise more lies ("We'll call you back in 45 minutes" they never called back - not ONCE).

They promised me my deposit was coming in the mail, but the envelope is clearly marked a full week later, see the images. They took $600 from my daughters deposit for new keys that I WATCHED HER DELIVER TO THEM. And then charged us cleaning fees when the place was SPOTLESS - Not like when I moved in and there were blood on the walls and tumbleweeds of dog hair in every corner.

THERE IS MORE! So much more. There was daily screaming animal abuse from below that FourStar ignored, there was trash all over the property and piles of reeking dog poop, which FourStar ignored, I was being threatened and harrassed by my neighbors, which FourStar ignored. Then, since they are SUPER unprofessional, they didn't bother to mention or give any notice they would be entering my apartment at 7 AM the next morning. I woke up thinking someone was breaking into my apartment, triggering a PTSD attack (because again no notice), FourStar wanted me to pay them $500 for that. The charges from them scaring me and not giving me proper notice? That took 6 MONTHS of ever increasingly angry voicemails and emails before someone acknowledge there were even charges, another 2 to get them removed.

I was only there a year, and living there WRECKED my health, I was healthy going in - worrying about hospitalization on the way out. Since moving to The Wesley (lovely place, totally recommend), it's obvious FOURSTAR was the cause of my health woes. FOURSTAR IS HORRIBLE! THEY WILL RIP YOU OFF! YOU WILL REGRET RENTING FROM THEM! THEY WILL IGNORE YOU! THEY WILL LIE TO YOU! Anywhere else is better than FourStar!