Fox Ridge Estates has dishonest Management. It's an unsafe complex. Rip-off! Eagan Minnesota
Fox Ridge Estates lies!!! If you are living here or are planning on signing a lease don't!!! I asked if this was a section 8 funded community and was assured that it wasn't, I later found out that I had been lie to. I also asked if there was a lot of police calls to the comples and was told that there had only been two in the past year. Later I found out that there had been an AVERAGE of 5 calls per month related to violence and drug abuse.
These apartments are filthy in the hallways, I have complained several times to managment about things that need fixing and nothing has been done. The apartments also have terrible ventilation and are vey outdated! We received a new air conditioner that barely cools our living room where it is located. There is constant rap music blarring.
I had my car hit, my truck vandalized and several items stolen out of my garage, I even came home one night to find a 13 yr old kid in my garage trying to steal my stuff! I told the management and the kids mom had him apologize to management but nothing was said to me.
Anonymous
Eagan, Minnesota
U.S.A.
2 Updates & Rebuttals
Anonymous
Eagan,Minnesota,
U.S.A.
Fox Ridge Resident
#3Consumer Suggestion
Wed, December 28, 2005
In response to a post over 1 year ago, I am a current Fox Ridge Resident, all of the above that Fox Ridge claims is true, but most recently, the apartments have really cleaned up since Summer 2005. I don't know if a new management company took over, or what happened, but they built a fence between the other apartments, and must have done something to rid of petty crime and neighboring noise levels.
Overall, Fox Ridge is a great value, it is very quiet, beautiful open lawn area with a pool, and you have the choice of renting a garage that locks. This is probably one of the lowest priced apartments south of the city, and offers better features than most high priced apartments.
I have a hard time wanting to moving elsewhere. Every shopping store, including the Mall of America nearly 5 minutes away!
Lisa
St. Paul,Minnesota,
U.S.A.
response to; Fox Ridge Estates has dishonest Management.
#3REBUTTAL Owner of company
Tue, May 24, 2005
In this posting there are a number of allegations which are either factually incorrect, or require clarification.
1. Fox Ridge Estates is, in fact, not a "section 8 funded community." In other words, we do not receive "project-based" subsidy from either the Department of Housing and Urban Development (HUD), or from the State or City. We do, on the other hand, accept Section 8 vouchers (vouchers for assistance that travel with the tenant). Minnesota State Law requires that we accept them if the tenant meets all other legal criteria (a clean criminal background report, and no UD's): it is illegal to discriminate on the basis of economic status.
2. Police calls and police reports are two seperate matters. Police calls are when the police come to the property in response to an emergency incident. We had 68 police reports over the past 3 years. Police reports are generated whenever someone calls in any kind of indcident no matter how minor, like a dented fender. Sometimes we don't know about all of those.
We participate with the Multi-Housing Crime-Free Program; this is a proactive program to identify potential crime activity, so as to act quickly and forcefully to stop or prevent crime on our property. Our on-site manager speaks with this organization on an "as-needed" basis and has an assigned officer they meet with once per month. During conversation, they are able to compare notes on criminal activity (if any) and to strategize proper responses. All incidents are a matter of public record, and records can be obtained by contacting the Police. We believe our records is as good as, if not better than, most of the properties in our area.
3. We clean all common area DAILY; we shampoo common area carpets two times a year. But if you don't believe that, come down and inspect the property for yourself.
4. We have 24-hour on-call response to maintenance emergencies. Less critical problems are usually taken care of within 24 hours. Yes, our complex is 33 years old, built in 1972. But, we are very proactive in our maintenance, and recently spent approximately $150,000 upgrading our exteriors; and more upgrades are being planned as I write.
5. Our A/C units are sufficient to cool the rooms they are in. It is possible that a new A/C is defective; in that case, we will repair it or replace it. We work hard to resolve all tenant complaints, and have the maintenance records to prove it.
6. Management is very proactive about quality of life issues. WE have a legal obligation to treat ALL tenants fairly.
It is understandable that a current tenant might be afraid to sign their name to a posting; although we respect their First Amendment right to free speech. But, we think our excellent public record, and our hundreds of satisfied tenants speak for themselves. We are proud of our hands-on management style, and our record of prompt attention to tenant needs, at all of our properties. And, we are unafraid to be accountable for the things we say and the things we do; we sign our statements.
Respectfully submitted,
Ken Rothchild III, Chief Operating Officer
H. & Val J. Rothschild, Inc.
Managing Agent for Fox Ridge Estates