Complaint Review: Frances M. Jones DDS

I went to Frances M. Jones, DDS because I saw she is listed as a "Super Dentist." She is far from it. Dr. Jones put in a front crown and a short time later, the color of the crown turned very dark. I returned to Dr. Jones about 6 months later to complain and she told me that the quality of Crowns today has vastly changed and that she could do nothing to change the now "almost brown looking crown." Plus, the texture of the crown is very rough and not smooth as other crowns I have that were implanted by another dentist a few years ago, which are still the color of my other teeth (not dark!).

As this "dark looking crown," keeps getting darker, I have repeatedly called Frances Jones, DDS and her office manager, Cynthia. They have not returned my numerous calls! I am in the television industry and need to have a bright, pretty smile.

I only went to Dr. Jones because she is listed as a "Super Dentist" and I was looking for a "Top Flight Cosmetic Dentist," given my on-camera needs. Now, I know you can "pay" to be listed as a "Top Anything," without having the skills required for this ranking.

I am turning to Ripoff Report because I want to warn anyone in Houston looking for a reputable cosmetic and general dentist to run as fast as you can away from Frances M. Jones, DDS! Not only is Dr. Jones not reputable and honorable but also her staff is just as bad. They do not respond to phone calls after they get your money (her rates are considerably higher because she probably has to pay for her "Top Dentist Listing").