Avoid Franchise Ventures and Their Subsidiaries Norfolk, Virginia
AVOID USING FRANCHISE VENTURES. We hired the merchant to facilitate promotional services (email blast) for the sale of our product, but they made a mistake on the price. Rather than listing it at $59,895.00 USD they listed it at $30,000.00 USD. They acknowledged the mistake but would not resend another email blast with the correct information, or a refund. I had no choice but to dispute as we spent hundreds of hours dealing with people that inquired but no one was interested as they assumed that the cost was $30,000 not 59,895. On top of that, they supplied falsified paperwork to assist their case in the dispute. Everyone makes mistakes, but Franchise Ventures would simply not be held accountable. Very disappointing as we simply requested a correction email to be sent out.