Complaint Review: Frank Andrews

Frank Andrews was referred to me by Rochelle Gordon in June/04 Re: Road To Riches Kit. Rochelle told me that Frank was reknown and that I needed to send Frank $9.95 plus S&H =13.95 US for the kit because she felt a negative energy around me and that this kit would help me to get rid of the negative energy and also help me to attain riches also. I believe her due to my desperation at this time due to a failed realtionship I had just suffered and I was down and so I sent Frank Andrews 13.95 US and $30.00 US to send me the kit rush order through Fed-Ex.

I did receive the kit but only after two weeks through regular postal delivery and my $30.00 US vanished. I emailed Rochelle Gordon since she had referred me to him and informed her of what had happened. She didn't respond to me to date re: the refund of my $30.00 US I was asking her to tell Frank to give me. I then left Frank several messages via voice mail. Upon threatening Frank in my last voicemail message to report him to the Attorney general's office. A customer service rep called me back and she was very angry. She informed me that she had sent back the money order with a letter stating that the company doesn't use Fed-ex. One month went by and to date I have not received my $30.00 US back.

Everytime I call I get a voicemail and Michelle calls back with all kinds of requests and after you submitwhat she wants then she has another excuse and another and another but no refund. i sent her the photocopies of the postal orders along with the recipts and she says it's not sufficent. i faxed her even copies of the signature of the person who cashed it and she states it wasn't cashed by her or anyone in the company. I have spent more than the monies lost calling long distance now. I believe that these people should be prosecuted by the attorney general's office for their scam/rip-offs. i got scammed because I was too trusting, I hope others who sees this report can avoid this from happening to them.

Marcia
scarborough, Ontario
Canada