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Frank Rumbauskas - Never Cold Call This program is rubbish - a ripoff - and you will be left unsupported and out of pocket 5930 Royal Lane Suite E-363 Dallas, TX 75230 USA Internet
I purchased the Never Cold Call online. It is a rip-off. I could not access the bonus materials and had to follow-up to get the extras promised. It was not an easy task to complete let me assure you. I tried and tried to get customer support but was fobbed off as per the Never Cold Call - Frank Rumbauskas support tickets below. I tried to contact Frank Rumbauskas via email, written letter, fax and via Linkedin. There was no response. The emai address on the Never Cold Call website fails.
As you will see from my log of the numerous attempts I made to contact Never Cold Call Customer Service and Frank Rumbauskas, I was never given an approriate answer, nor was my issue ever resolved. It was obvious to me very early that i had been ripped off.
The product is rubbish. You can find this same information in the public domain. The Book and Manual is the same thing, which is misleading on the website. The Quick Start aspect is a one page of tips in the Manual (rubbish)
In the end, not having received what was promised I dumped the manual and 2CDs on eBay and was lucky to get $20.00 including postage after the product cost me $120.00 plus a lot of time trying to get all the promised bonuses. I could not gain access to the Members area. The videos simply did not display. I tried on various platofrms and PCs, Macs etc to no avail.
In the end I got a manual (with pitiful layout and formatting), 2 CDs, plus a PDF copy of the manual. That will be all you get for your $120.00. Forget the bonuses. You will not get anything else. Judge for yourself the time I wasted trying to get what I paid for. This is not isolated. Check the web, there are complaints everywhere.
As you will see from my logs requesting my bonuses and fixes to accessing the promised members bonuses I was simply given the same rhetoric and no solution. Judge for yourself, I have kept most of the logs and they are below, dates, times and what I asked and the response i received. Frank Rumbauskas has never contacted me even though I have telephoned, emailed, contacted via his Linkedin profile and writeen to the address on the Never Cold Call website.
The Never Cold Call package is utter rubbish and Frank Rumbauskas will never contact you if you have a problem. Never Cold Call is clearly an automated website to generate revenue with a low-end, cheap and nasty information product which is worth about $19.95 including postage.
I note Frank Rumbauskas has provided some rebuttals on the RipOff Report site, but I challenge Frank to try and defend these service tickets which remain outstanding - they are from the Never Cold Call customer service logs. Pretty hard to defend against your own system logs.
This product is a RipOff, do not buy it. Stay away from www.nevercoldcall.com You will be wasting your money and get no results.
I never kept the product on principle. It was cheap, useless and not worth the money.
Here are some of my attempts (not all) with the logs from the Never Cold Call system.
Ticket #616050
01/17/2014 1:13 am |
Could you please help me. I purchased the Never Cold Call Again System. the FREE bonuses i.e. Facebook Power Ads 3.0, Ben Franklin's Guide to Internet Marketing Success, 57 Foolproof Comebacks to Sales Objections. the A4 manual and listen to audios? |
01/17/2014 12:25 pm Never Cold Call Again |
Hi RAD, have specified as free bonuses is included in the Never Cold Call Program and I'll get back to you once I have updates. However, I'll sent you the link for the bonus materials of Never Cold Call. |
01/22/2014 5:06 am |
Thank you for the free bonuses link. Which one do I have i.e. blue A4 document?? |
01/22/2014 10:53 am Never Cold Call Again |
Hi RAD, cold calling, to advanced Internet strategies for lead generation, to social media and advanced referral selling. |
01/22/2014 3:14 pm |
Can you address these 2 Issues: |
01/22/2014 5:43 pm Never Cold Call Again |
Hi RAD, problems to look into if you continue to have trouble downloading: may have to try again before you get a successful download. friend's internet connection. high security settings, it may block your attempts at downloading. If this is the case, please temporarily disable or lower your security settings in order to download. Tools menu in Internet Explorer, then click on Windows Update. And I'll get back to you once I have updates. |
01/23/2014 4:36 pm |
Please respond to each of these 4 responses. I have been requesting assistance without success for days. There are service tickets still outstanding. |
01/23/2014 5:43 pm Never Cold Call Again |
Hi RAD, your concern to our head office so they can double check on our download links. Sorry for the inconvenience. |
01/24/2014 12:46 am |
Two things - please address both questions same issue. There needs to be a resolution to this matter - urgently I have not received any email telling me what my Name and Password is. |
01/22/2014 6:15 pm |
I am trying to access the link for Never Cold Call Again eBook on the Sales Pro Website and the following error occurs |
01/22/2014 6:24 pm |
Ticket No. #616050 I have not received any email telling me what my Name and Password is. |
01/24/2014 4:26 pm Never Cold Call Again |
Hi RAD, registration in our system. Please feel free to place your order at https://www.nevercoldcall.com/ordernow.php#orderform. |
01/24/2014 9:17 pm |
I have already purchased the Never Cold Call System (see below). This entitles me to the Private Member Area and Quick Start Exercises which I do not have as yet. |
01/27/2014 10:51 am Never Cold Call Again |
Hi RAD,
|
01/27/2014 4:19 pm |
Khrystyn then returned to the page and it wants me to Login. I cannot Login because I do not have a password. The registration only asks for your Name and email address - No Password. message occurs which means no email will ever be sent. |
01/27/2014 4:58 pm Never Cold Call Again |
Hi RAD, double check if there's a glitch in our system, hopefully it will be resolve immediately. |
Top of Form
02/07/2014 8:56 pm |
Khrystyn, |
02/10/2014 10:38 am Never Cold Call Again |
Hi RAD, |
Ticket #936590
02/07/2014 8:58 pm |
info@nevercoldcall.com is not working. Please provide an email for a contact at Head Office |
02/07/2014 9:00 pm |
I have been trying to contact Head Office because since early January I have not been able to access the Private Members Forum as part of my purchase of the Never Cold Call system. |
02/10/2014 12:07 pm Never Cold Call Again |
Hi Rose, |
02/10/2014 11:53 pm |
I have tried to register again and get the following message: |
Bottom of Form
Linkedin Messages to Frank
Never Cold Call Agai
January 22, 2014 9:53 PM
Hi Frank,
I ordered your program and received the blue A4 book and 2 x CDs, plus a PDF.
I have never received the 3 free Bonus items, Quick Start Exercises, Information on how to access the private member area forums.
Also the system says book and manual - are these one and the same because I have physically only received the blue manual with CDs inside and a PDF.
I lodged a ticket and got no response.
Please assist me to sort this out ASAP.
Thank you
RAD
Technical Issues Never Cold Call Sales Pro Secrets
January 23, 2014 3:52 PM
Frank, having trouble with some technical aspects of the No More Cold Call System.
The Customer Support has not been overly helpful and has been time consuming.
The outstanding issues are:
1/ No More Cold Calls eBook on Sales Pro Secrets site is broken
2/ Videos on Sales Pro Secrets site is not there - literally white space on both PC, Mac or other external PCs
3/ Sales Pro Secrets website asks for Login. I have never been issued with a Login and Password to access this site. Even tried the lost password and it says an email has been sent. None ever arives. I have checked SPAM and Junk and there is nothing there as well.
Frank, I have tried to fix these issues relentlessly through the customer support over the past week without success. Trying to get all the promised extras, and inclusions has required me to be relentless with opening tickets.
Please help me to access the videos. Support simply saying the links are working is no goos when I cannot view them on any PC device.
Thanks
From: postmaster@mail.hotmail.com
Subject: Delivery Status Notification (Failure)
Date: 24 January 2014 10:58:06 am AEDT
To: radaust@xxxx.com
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
info@nevercoldcall.com
Reporting-MTA: dns;blu0-omc3-s25.blu0.hotmail.com
Received-From-MTA: dns;BLU406-EAS410
Arrival-Date: Thu, 23 Jan 2014 15:58:06 -0800
Final-Recipient: rfc822;info@nevercoldcall.com
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 No such person at this address"
From: RAD
Subject: Outstanding issues with my purchase
Date: 24 January 2014 10:58:02 am AEDT
To: "info@nevercoldcall.com" <info@nevercoldcall.com>
Cc: "frank@nevercoldcall.com" <frank@nevercoldcall.com>
I have tried to rectify the matter with Customer Support to no avail.
1 Cannot see videos on Sale Pro Secrets. Click links and get a white blank screen. I have tried on PC, Mac and external devices. Telling me it works your end is unhelpful.
2 Link to Do Not Cold Call again eBook on Sales Pro Success comes up with an error
3. Never got the Quick Start exercises
4. Sales Pro Success talks about password and login. This website only ever asks for an email and name. Using password reset does not work. I have never received an email upon registering on Sales Pro Success
The Customer Service team have been unhelpful and only answer one issue and do not address others. They answer with exactly same words over and over failing to address issue.
Please address the above issues.
RAD
On 8 Feb 2014, at 1:45 pm, RAD <radaust@XXX.com> wrote:
Frank,
My name is RAD . I purchased your product outright without a trial period. I have to say it has not been a great experience.
I had to ask for the extras that come with the program. I didn’t get the PDF version of the product and had to go back time after time until I finally got the product.
I am still unable to get into the Private Members Forum (which goes to Sales Pro Secret) website. It asks for email address and name. I do that and it says it will send an email, which is does not. If you try and return to the website it asks for a password.
I have gone back to the customer service people over a dozen times and still cannot get to the Private members Forum.
I have sent you messages via Linkedin and have not heard back from you. See below.
Could you please direct me to the Private Members Forum and assist with the technical issues that I have had thus far.
Thank you
RAD
Ps: I am interested in your Linkedin program but cannot commit to that if the service and back-up support is terrible. I certainly have not got what was marketed on your website Never Cold Call.