Complaint Review: Franklin Financial Solutions

My client, an 83 year-old woman with dimentia, was surfing the web and became involved with Franklin Financial Solutions on November 8, 2011.  They convinced her to electronically sign an advertising fulfillment disclosure, and approve the purchase of five business lead packages listed as package A, B, C, D, E on an electronic invoice, encompassing 2,500 leads @ $10 each, totalling $25,000.00.  On November 11, 2011, Franklin Financial - Marketing, in Arizona, @ 888-262-3071, charged my client's two separate Visa cards $25,000, and a $495 charge on October 28, 2011 by Cash Flow Capital, @ 877-499-4363.

When reviewing her year-end Visa statements and inquiring about the charges, she explained to me what she had absent-mindedly done in a senior moment, and said she was embarrasssed to tell anyone.  She said she has been called several times and cannot understand what they are trying to tell her.  She wrote down some of the names of the people who called her.  From her poor notes, I read Robert (employee 80109) who she cancelled the hosting fee with on November 27, 2011.  Then Michael Sullivan and Don Baxter (Marketing) @ 888-262-3071.  Then Dan (employee 8112), Randy, Shannon, Tanya @ 888-262-0321 on different days.  Jay Roberson of Afflow Financial Services @ 866-455-4395.  Ronnie from the Merchant Network Store @ 877-449-0180, Ext. 1005.  Ronnie has called her several times this week, January 16, 2012, trying to convince her he will get all her money back by establishing an LLC corporation for tax purposes etc.  He mentioned to me that he is the only one who can get her money back because Franklin Financial is no longer in business, but will not tell me information about himself.  He is supposedly mailing something to my client.  My client is directing all her calls involving financial affairs to be screened by me because she has no capacity to be involved in any type of business dealings.