Fred Lowell Estate Auction New Port Richey Florida
Scheduled an Estate sale for a deceased friend on June 24th and 25th. They were VERY quick in responding and making promises. We were told we had much desirable furniture, jewelry, collectables, etc. which were unique and probably wouldn't sell at the estate sale but would at an auction. The crew was there when they promised, conducted the sale with professionalism and totally cleaned out the house as promised. We took pictures of the items with the prices he was asking. One of his workers even separated a whole pile of WWII items that “we will sell at an auction.” He took the jewelry (quite a few pieces) to a dealer that he “knew”. He took many items that he indicated would sell better at his auction as they were collectables for a special group of his known customers. LAST OF THE GOOD NEWS.
We tried for 6 months to get our money. We were also promised we would get an accounting of what was sold at the auction and off-site sales. Numerous phone calls, written letters and texts were sent to B. Langston, most of which were ignored. When they did return a call or text it was "I'll call you shortly, with a client" or we will send your check shortly. After many months of broken promises, the check finally arrived around December 21st. It was a personal check from Anthony for a fraction of what we thought and was indicated that we would get. With no documentation, we have no idea of what was really owed to us as there wasn't anything in the envelope but the check. Anthony told us this was one of the best sales they had ever had. We quickly took the check to the bank to make sure it would not bounce (as has been indicated has happened in the past from other reviews). IT DID BOUNCE. We informed him and again excuses and promises. Another personal check was sent to us and it was returned, marked NSF. After threatening legal action, at the end of January 2018 (7 months after the sale), we received a Cashiers check that went through.
If you want accountability, someone who returns phones calls, texts, etc. and your check within a reasonable amount of time....use someone else.
How this company stays in business and allowed to do business is beyond me. It can only be because he promises so much and is so convincing.