Complaint Review: Free Bee Gas

I was told I would receive gas cards for vouchers I sent in. I was told by the company by email I did everything right and I would get my cards.

An email I received stated Dear Valued Customer, We have incurred a complete sequel server database crash; we are aggressively working just as fast as possible to get the newest system functioning properly to better service your account.

These issues were unavoidable and unintentional. We have completed the new database software and are in the process of switching the new and the old. During this time you may experience telecommunication issues with our firm, as well as internet. We are expecting to have no further troubles on or after the 30th of December. I understand this is a frustrating situation. You have all rights to be upset. However, keep sending your receipts - our top priority is your satifaction and assurance that you will receive everything owed to you. Sincerely, Kristina of Gasoline Redemption

Well you read it and 7 months later, I still have not received any gift cards. I can not believe they could promise and be the best customer service they can be and not deliver any products.

At the beginning of the program, you had to register and send $5.00 thru PayPal internet to this company and I would like to see them pay up as I have done my part sending in each month's information.

Teresa
Lakeland, Florida
U.S.A.