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  • Report:  #383885

Complaint Review: CIC Triple Advantage

Free Credit Report.com free Credit Report CIC Triple Advantage same old story different day lets put an end to this!!!! Irvine California

  • Reported By:
    Santa Barbara California
  • Submitted:
    Wed, October 22, 2008
  • Updated:
    Thu, October 23, 2008
  • CIC Triple Advantage
    tripleadvantage.com
    Irvine, California
    U.S.A.
  • Phone:
  • Category:

i singed up for freecreditreport.com to find out that it was not free and they were charging me 24.95 and than 12.00 a month,there was never any notice that there was going to be a charge. so i called up the company, to tell them to return all the money they took out and they tell me that they can only give me back a months worth, that the charges already went through,or i can call this number or fax them this is bs!!! what am i suposed to do.

jessica
Santa Barbara, California
U.S.A.

12 Updates & Rebuttals


Bruin826

West Hollywood,
California,
U.S.A.

Read the fine print

#13Consumer Comment

Thu, October 23, 2008

Last week I signed up for freecreditreport.com and READ the fine print. I made sure to cancel within 7 days so, in result, I wasn't charged a dime.


Robert

Buffalo,
New York,
U.S.A.

Enroll in free trial - SEVEN days to cancell.

#13Consumer Suggestion

Thu, October 23, 2008

Laurie is incorrect-must not have checked very well.

You were notified TWICE that it was a trial
period and that if you didn't cancel your membership your account would be charged. They have had the following notices on their website for a year that I know of:

''From their HOME PAGE:

'''IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership.

ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.'''

From the 'Step 2' page where you enter your credit card information:

'''Your credit card will not be charged during the free trial period. However, valid credit card information is required to establish your account.'''

Further down the page (about 2 inches on a 20 inch monitor)

'''Payment Information
When you order your free report here, you will begin your free trial membership in Triple Advantage SM Credit Monitoring. If you don't cancel your membership within 9 days of enrollment, you will be billed $14.95 for each month that you continue your membership. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee.'''

You were not ripped off.

I do find it amusing that the clowns at freecreditreport.com don't seem to know if it is a 7 (seven) day or 9 (nine) day free trial. Perhaps someone would should point this out to them.


Robert

Buffalo,
New York,
U.S.A.

Enroll in free trial - SEVEN days to cancell.

#13Consumer Suggestion

Thu, October 23, 2008

Laurie is incorrect-must not have checked very well.

You were notified TWICE that it was a trial
period and that if you didn't cancel your membership your account would be charged. They have had the following notices on their website for a year that I know of:

''From their HOME PAGE:

'''IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership.

ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.'''

From the 'Step 2' page where you enter your credit card information:

'''Your credit card will not be charged during the free trial period. However, valid credit card information is required to establish your account.'''

Further down the page (about 2 inches on a 20 inch monitor)

'''Payment Information
When you order your free report here, you will begin your free trial membership in Triple Advantage SM Credit Monitoring. If you don't cancel your membership within 9 days of enrollment, you will be billed $14.95 for each month that you continue your membership. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee.'''

You were not ripped off.

I do find it amusing that the clowns at freecreditreport.com don't seem to know if it is a 7 (seven) day or 9 (nine) day free trial. Perhaps someone would should point this out to them.


Robert

Buffalo,
New York,
U.S.A.

Enroll in free trial - SEVEN days to cancell.

#13Consumer Suggestion

Thu, October 23, 2008

Laurie is incorrect-must not have checked very well.

You were notified TWICE that it was a trial
period and that if you didn't cancel your membership your account would be charged. They have had the following notices on their website for a year that I know of:

''From their HOME PAGE:

'''IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership.

ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.'''

From the 'Step 2' page where you enter your credit card information:

'''Your credit card will not be charged during the free trial period. However, valid credit card information is required to establish your account.'''

Further down the page (about 2 inches on a 20 inch monitor)

'''Payment Information
When you order your free report here, you will begin your free trial membership in Triple Advantage SM Credit Monitoring. If you don't cancel your membership within 9 days of enrollment, you will be billed $14.95 for each month that you continue your membership. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee.'''

You were not ripped off.

I do find it amusing that the clowns at freecreditreport.com don't seem to know if it is a 7 (seven) day or 9 (nine) day free trial. Perhaps someone would should point this out to them.


Robert

Buffalo,
New York,
U.S.A.

Enroll in free trial - SEVEN days to cancell.

#13Consumer Suggestion

Thu, October 23, 2008

Laurie is incorrect-must not have checked very well.

You were notified TWICE that it was a trial
period and that if you didn't cancel your membership your account would be charged. They have had the following notices on their website for a year that I know of:

''From their HOME PAGE:

'''IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership.

ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.'''

From the 'Step 2' page where you enter your credit card information:

'''Your credit card will not be charged during the free trial period. However, valid credit card information is required to establish your account.'''

Further down the page (about 2 inches on a 20 inch monitor)

'''Payment Information
When you order your free report here, you will begin your free trial membership in Triple Advantage SM Credit Monitoring. If you don't cancel your membership within 9 days of enrollment, you will be billed $14.95 for each month that you continue your membership. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee.'''

You were not ripped off.

I do find it amusing that the clowns at freecreditreport.com don't seem to know if it is a 7 (seven) day or 9 (nine) day free trial. Perhaps someone would should point this out to them.


Laurie

Haslet,
Texas,
U.S.A.

Agree with Steve

#13Consumer Comment

Thu, October 23, 2008

I also investigated Free Credit Report.com and did not sign up when I realized you had to sign up for their credit monitoring program to get it "FREE".

The 1st 30 days are free - but if you do not cancel within those 30 days you are charged.


Wilson

Walnut Creek,
California,
U.S.A.

No ripoff! Read the websites, Terms & Conditions, Important Information.

#13Consumer Suggestion

Thu, October 23, 2008

http://www.freecreditreport.com/

(found on first page)
IMPORTANT INFORMATION

When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership.


Steve

Bradenton,
Florida,
U.S.A.

People just need to learn how to read! PAY ATTENTION!! Use common sense!

#13Consumer Comment

Thu, October 23, 2008

Jessica,

If you took just 2 seconds to actually read what you were agreeing to you would not have had this problem.

The terms are clearly disclosed on that site.

And, think about something, just common sense here. If something is "FREE", wouldn't a red flag go up when they ask you for a credit card number?

Think about this. Use common sense. Pay attention.

Whenever someone uses the word "free", you need to automatically ask "how much is "free" going to cost me?


Susan

This City,
Illinois,
U.S.A.

Your fault

#13Consumer Comment

Wed, October 22, 2008

FREE isn't tells us where to bill you.

For the REAL free once a year credit report visit ftc.gov.


Susan

This City,
Illinois,
U.S.A.

Your fault

#13Consumer Comment

Wed, October 22, 2008

FREE isn't tells us where to bill you.

For the REAL free once a year credit report visit ftc.gov.


Susan

This City,
Illinois,
U.S.A.

Your fault

#13Consumer Comment

Wed, October 22, 2008

FREE isn't tells us where to bill you.

For the REAL free once a year credit report visit ftc.gov.


Susan

This City,
Illinois,
U.S.A.

Your fault

#13Consumer Comment

Wed, October 22, 2008

FREE isn't tells us where to bill you.

For the REAL free once a year credit report visit ftc.gov.

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