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Free Medicine Direct promised timely assistance to getting free medications RIPOFF Internet Florida
In January, 2005 I saw an advertisement on t.v. promising full assistance for acquiring free medications.
It would cost $199.99 but the company, Free Medicine Direct would handle all the paper work and save me lots of money.
I called, they took my information, confirmed the medications were on their list and they would send out the paper work. This took over three weeks, but they took the money out of my checking account within a week.
As soon as I received the paper work which was one sheet, I filled it out and returned it next day mail.
I was approved on March 21, 2005. I have been told that I would receive the paper work for the doctors by March 28th, I didn't receive them so I called, they said for some reason the paper work hadn't been mailed out. I called the next week and and told them I still hadn't received the paper work, they then promised it would be sent second day air. I should have received it April 11th, didn't. Called back, was told it wasn't sent out but was promised it would be sent second day air by UPS and I should get it today, April 14th. It hasn't arrived.
I will call tomorrow and request my money be returned, which they promised they would do if I wasn't satisfied.
Please be aware they talk a good story but do not follow through.
Donna
Springfield, Oregon
U.S.A.
3 Updates & Rebuttals
Holly
Daly City,California,
U.S.A.
This info might help you get your money back
#4Consumer Suggestion
Sat, April 30, 2005
Original Business Start Date: September 2004 Incorporated: March 2003, FL
Principal: Mr. Michael J. Connors, President File Open Date: November 2004
Service Contact: Ms. Gracie Herrera, Customer Service Manager
TOB Classification: Services (General)
BBB Membership: This company is not a member.
Additional DBA Names
Consumer Savings Direct, Inc.
Medical Direct Order Center
Nature Of Business
This company provides to consumers written materials containing information regarding how people can apply to pharmaceutical companies for free prescription drugs. Consumers pay a fee of $199.00 to the company to obtain the forms needed to apply. The company fills out the required forms and mails them to the consumer for review. The consumer is responsible for obtaining his/her doctor's consent and mailing it to the pharmaceutical company for approval.
The company does not guarantee that it can obtain free prescription drugs for consumers, and is solely providing a consulting service.
Customer Experience
Complaints have been processed by the Bureau in its three-year reporting period. Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaints. In addition, other complaints processed by the Bureau in its three year reporting period were closed as resolved. The number and type of complaints are not unusual for a company in this industry.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 12 complaints about this company in the last 36 months, our standard reporting period. Of the total of 12 complaints closed in 36 months, 12 were closed in the last year.
These complaints concerned:
4 Selling Practices,
4 Delivery,
1 Product Quality Issues,
2 Refund Issues, and
1 Credit and/or Billing Issues.
They were closed as:
11 Resolved, and
1 Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaint.
Company Management
Additional company management personnel include:
Ms. Tracy Alves - Secretary
Ms. Gracie Herrera - Customer Service Manager
Additional File Information
The services that the company provides may be accomplished by the consumers themselves at no cost to them. Consumers can ask their doctors about the procedures that can be taken to apply for patient assistance programs and obtain the prescription drugs for free or at a discounted price. Consumers also may contact the pharmaceutical company that manufactures the drug to obtain the forms needed to apply for the free or discounted prescription drugs. Each pharmaceutical company determines eligibility for its own patient assistance program.
Additional DBAs, Addresses and Telephone Numbers
Additional Addresses
PO Box 413019
Naples, FL 34101
315 Park Avenue Ste 200
Portland, ME 04102
SRS 165 Pleasant Ave.
South Portland, ME 04106
Additional Phone Numbers
(800) 894-4032
(800) 897-2069
(239) 449-2609
(800) 272-3122
(800) 592-1570
(800) 948-0720
Holly
Daly City,California,
U.S.A.
This info might help you get your money back
#4Consumer Suggestion
Sat, April 30, 2005
Original Business Start Date: September 2004 Incorporated: March 2003, FL
Principal: Mr. Michael J. Connors, President File Open Date: November 2004
Service Contact: Ms. Gracie Herrera, Customer Service Manager
TOB Classification: Services (General)
BBB Membership: This company is not a member.
Additional DBA Names
Consumer Savings Direct, Inc.
Medical Direct Order Center
Nature Of Business
This company provides to consumers written materials containing information regarding how people can apply to pharmaceutical companies for free prescription drugs. Consumers pay a fee of $199.00 to the company to obtain the forms needed to apply. The company fills out the required forms and mails them to the consumer for review. The consumer is responsible for obtaining his/her doctor's consent and mailing it to the pharmaceutical company for approval.
The company does not guarantee that it can obtain free prescription drugs for consumers, and is solely providing a consulting service.
Customer Experience
Complaints have been processed by the Bureau in its three-year reporting period. Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaints. In addition, other complaints processed by the Bureau in its three year reporting period were closed as resolved. The number and type of complaints are not unusual for a company in this industry.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 12 complaints about this company in the last 36 months, our standard reporting period. Of the total of 12 complaints closed in 36 months, 12 were closed in the last year.
These complaints concerned:
4 Selling Practices,
4 Delivery,
1 Product Quality Issues,
2 Refund Issues, and
1 Credit and/or Billing Issues.
They were closed as:
11 Resolved, and
1 Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaint.
Company Management
Additional company management personnel include:
Ms. Tracy Alves - Secretary
Ms. Gracie Herrera - Customer Service Manager
Additional File Information
The services that the company provides may be accomplished by the consumers themselves at no cost to them. Consumers can ask their doctors about the procedures that can be taken to apply for patient assistance programs and obtain the prescription drugs for free or at a discounted price. Consumers also may contact the pharmaceutical company that manufactures the drug to obtain the forms needed to apply for the free or discounted prescription drugs. Each pharmaceutical company determines eligibility for its own patient assistance program.
Additional DBAs, Addresses and Telephone Numbers
Additional Addresses
PO Box 413019
Naples, FL 34101
315 Park Avenue Ste 200
Portland, ME 04102
SRS 165 Pleasant Ave.
South Portland, ME 04106
Additional Phone Numbers
(800) 894-4032
(800) 897-2069
(239) 449-2609
(800) 272-3122
(800) 592-1570
(800) 948-0720
Holly
Daly City,California,
U.S.A.
This info might help you get your money back
#4Consumer Suggestion
Sat, April 30, 2005
Original Business Start Date: September 2004 Incorporated: March 2003, FL
Principal: Mr. Michael J. Connors, President File Open Date: November 2004
Service Contact: Ms. Gracie Herrera, Customer Service Manager
TOB Classification: Services (General)
BBB Membership: This company is not a member.
Additional DBA Names
Consumer Savings Direct, Inc.
Medical Direct Order Center
Nature Of Business
This company provides to consumers written materials containing information regarding how people can apply to pharmaceutical companies for free prescription drugs. Consumers pay a fee of $199.00 to the company to obtain the forms needed to apply. The company fills out the required forms and mails them to the consumer for review. The consumer is responsible for obtaining his/her doctor's consent and mailing it to the pharmaceutical company for approval.
The company does not guarantee that it can obtain free prescription drugs for consumers, and is solely providing a consulting service.
Customer Experience
Complaints have been processed by the Bureau in its three-year reporting period. Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaints. In addition, other complaints processed by the Bureau in its three year reporting period were closed as resolved. The number and type of complaints are not unusual for a company in this industry.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 12 complaints about this company in the last 36 months, our standard reporting period. Of the total of 12 complaints closed in 36 months, 12 were closed in the last year.
These complaints concerned:
4 Selling Practices,
4 Delivery,
1 Product Quality Issues,
2 Refund Issues, and
1 Credit and/or Billing Issues.
They were closed as:
11 Resolved, and
1 Although the customer disputed the company's response, based on BBB experience the company properly addressed all the issues of the complaint.
Company Management
Additional company management personnel include:
Ms. Tracy Alves - Secretary
Ms. Gracie Herrera - Customer Service Manager
Additional File Information
The services that the company provides may be accomplished by the consumers themselves at no cost to them. Consumers can ask their doctors about the procedures that can be taken to apply for patient assistance programs and obtain the prescription drugs for free or at a discounted price. Consumers also may contact the pharmaceutical company that manufactures the drug to obtain the forms needed to apply for the free or discounted prescription drugs. Each pharmaceutical company determines eligibility for its own patient assistance program.
Additional DBAs, Addresses and Telephone Numbers
Additional Addresses
PO Box 413019
Naples, FL 34101
315 Park Avenue Ste 200
Portland, ME 04102
SRS 165 Pleasant Ave.
South Portland, ME 04106
Additional Phone Numbers
(800) 894-4032
(800) 897-2069
(239) 449-2609
(800) 272-3122
(800) 592-1570
(800) 948-0720