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  • Report:  #413869

Complaint Review: freesnuggie.com

Free Snuggie.com Free Snuggie I ordered this free snuggie item online. After reading all the blogs about people being ripped off I want to cancel my order. cannot find an e-mail address. phone # is a recording Wallingford Connecticut

  • Reported By:
    Goodhue Minnesota
  • Submitted:
    Mon, January 19, 2009
  • Updated:
    Tue, January 27, 2009
  • freesnuggie.com
    www.freesnuggie.com
    Walingford, Connecticut
    U.S.A.
  • Phone:
    408-800-663-8166
  • Category:

I ordered a snuggie from snuggie .com on 1/1/2009
After reading blogs that people have written about being ripped off I want to cancel my order.

The phone number given 1-800-668-8166 is automated answering so cannot talk to anyone. Cannot find an e-mail address.

It will cost me $25.00 to stop payment of this item at my bank when they bill me through my account there.
I need to cancel this order so I am asking if you know how I could do this.

I need an e-mail address for customer service.

thank you

Marie
Goodhue, Minnesota
U.S.A.

5 Updates & Rebuttals


Reginal

Leesville,
Louisiana,
U.S.A.

Here is what I did...

#6Consumer Suggestion

Tue, January 27, 2009

If they have not charged you for the Snuggie yet I would report the card as compromised. The credit card company or bank will cancel the card at once. It only took me a week to get a new card and a new number and www.freesnuggie.com will not be able to charge you because they don't have that number.

Did not cost me a penny to get a new card either. I know it is a drastic step but like me and the operator on the phone said when I explain what I was doing said "better safe than sorry"


Prissy

Atlanta,
Georgia,
U.S.A.

It will come

#6Consumer Comment

Tue, January 20, 2009

I ordered the Snuggies in October, and they arrived in January. I wanted to cancel my order, but, like you, never could get through. Anyway, the Snuggies and reading lights arrived - what a surprise - I thought I have been scammed. Yours will undoubtedly be delived soon as well. And, by the way, my hubby and really like ours.


Prissy

Atlanta,
Georgia,
U.S.A.

It will come

#6Consumer Comment

Tue, January 20, 2009

I ordered the Snuggies in October, and they arrived in January. I wanted to cancel my order, but, like you, never could get through. Anyway, the Snuggies and reading lights arrived - what a surprise - I thought I have been scammed. Yours will undoubtedly be delived soon as well. And, by the way, my hubby and really like ours.


Prissy

Atlanta,
Georgia,
U.S.A.

It will come

#6Consumer Comment

Tue, January 20, 2009

I ordered the Snuggies in October, and they arrived in January. I wanted to cancel my order, but, like you, never could get through. Anyway, the Snuggies and reading lights arrived - what a surprise - I thought I have been scammed. Yours will undoubtedly be delived soon as well. And, by the way, my hubby and really like ours.


Prissy

Atlanta,
Georgia,
U.S.A.

It will come

#6Consumer Comment

Tue, January 20, 2009

I ordered the Snuggies in October, and they arrived in January. I wanted to cancel my order, but, like you, never could get through. Anyway, the Snuggies and reading lights arrived - what a surprise - I thought I have been scammed. Yours will undoubtedly be delived soon as well. And, by the way, my hubby and really like ours.

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