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  • Report:  #572682

Complaint Review: Freecreditreport.com

Freecreditreport.com Experiandirect.com UNAUTHORIZED CREDIT CHARGES Internet, California

  • Reported By:
    Heidi — San Dimas California Virgin Islands (US)
  • Submitted:
    Sun, February 21, 2010
  • Updated:
    Sun, February 21, 2010
  • Freecreditreport.com
    Irvine California
    Internet, California
    United States of America
  • Phone:
    866-369-0417
  • Category:

Expreiandirect.com made UNAUTHORIZED CHARGES  to my credit card. When I noticed the charges I called the number listed on the web site and was told that my card was charged for a time when I logged on to the site to view my credit report. I told them that I did not authorize any charges and they told me that just by looking at the report that I had signed up to be charged every month $14.95 a month and that the web site stated that and because I had viewed my report I automatically had signed up. They stated that they would continue to charge me unless I canceled it. I asked to speak with a supervisor and they refused to pass me on to anyone else to lodge my complaint. 



I did not and would never authorize this kind of service. The only information they would give me about their company is a I.D#66538 and I'm sure what was a fake name of the person I was talking to.(who was reading a script about the complaint) 



Without a doubt this "company" knows exactly what they are doing and they are getting away with it. I will continue to call the company and make it clear that I DID NOT AUTHORIZE ANY CHARGES. The scary thing is that a company like this now has all of my information. Does anyone know how I can stop them from using it?. 

DO NOT USE EXPEIRANDIRECT.COM 
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