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  • Report:  #675378

Complaint Review: freecreditreport.com

freecreditreport.com freecreditreport.com is a scam - watch out for unauthorized charges Internet, Nationwide

  • Reported By:
    Ree — Henderson Nevada USA
  • Submitted:
    Sun, December 26, 2010
  • Updated:
    Mon, December 27, 2010

Signed up for "free credit reports and scores" on a 7 day free trial period. Web page specifically indicated that no charges would be made for 7 days and would only cost 14.95 per month with access to all 3 credit scores. I signed up on 12/23/10. Today,12/26/10 I happened to check my bank account and surprise surprise.. I had been charged 24.95 by this company. I called them and they said that the 24.95 was for the 3 credit scores. I told them that this was not stated anywhere on thier website. their response was that this charge was non-refundable. Warning to all - if you want your credit report and scores - get it on annualcreditreport.com At least that is a free government agency and the reports are truly free. they do charge for your credit score but at least it is explicity explained.

1 Updates & Rebuttals


Steve

Bradenton,
Florida,
U.S.A.

Scores are NOT free at annualcreditreport.com

#2Consumer Suggestion

Mon, December 27, 2010

Scores are never free with your free reports at annualcreditreport.com.

As far as freecreditreport.com goes, they are everchanging purchase options and special deals, promotions, etc.

But I do know from past experience, you need to be VERY cautious throughout the checkout process as they sometimes offer additional services and the selection checkboxes are pre-selected. You have to uncheck these checkboxes, or you "agree" to the additional services.

Just dispute the $24.95 with your credit card company. Be sure to print out everything from their website, and your purchase confirmation that was emailed to you after checkout.

FYI...freecreditreport.com is EXPERIAN. You might want to contact them too.

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