FreeCreditReport.com Hidden and outrageous fees. The commercials and the website are very slippery. Irvine California
I signed up for the "Free Credit Report" (i.e. "free" for seven days, then it's $14.95), which only included one report from one of the credit reporting bureaus. Then, the website gives you the option of paying extra for all three reports. So, I went ahead and paid the supposedly "safe" Triple Advantage fee of 29.95, which would grant me access to all three credit reports. What they don't want you to figure out until after it's too late is that you'll be charged both the $29.95 fee and the $14.95 fee seven days later.
The website leads you to believe that the Triple Advantage fee has negated the other fee, since you're paying for all three reports rather than just one, but it doesn't negate it, and suddenly over a period of two weeks you discover two outrageous fees on your bank statement. Of course, when you call in to complain, they're all too eager to cancel your account for you, because that's how they make their money: from one-time patrons who don't realize they've been had until it's too late.
John
Baton Rouge, Louisiana
U.S.A.
1 Updates & Rebuttals
Laurie
Haslet,Texas,
U.S.A.
ANOTHER PERSON WHO IGNORED THE INFO ON THE HOMEPAGE
#2Consumer Comment
Thu, February 12, 2009
BOTH THE COMMERCIALS AND THE WEBSITE ARE QUITE CLEAR - YOU CHOSE NOT TO READ IT.
THE ONLY SCAM HERE IS YOUR COMPLAINT.
IMPORTANT INFORMATION
When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period, you will be billed $14.95 for each month that you continue your membership.
ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to