Complaint Review: Freedom Credit Resources

They took Over two hundred dollars then rejected me for their package and want to keep "reporting" fee and all the money. They Blocked my Phone.

10/1/02 Freedom Resources removed two hundred twenty-one ($221.00) from my checking account on the premise they would send me a credit card that would be good for $5000.00. After I didn't hear from them I called and they said they were having printing problems and I would receive it in 15 to 21 working days. I was told that on two subsequent calls in the 15 to 21 days range. Finally after repeated calls, I began to get a message block on the phone "Message One D 12". I couldn't get through to them so I went to the Internet and began searching and came up with their e-mail address, street address and other phone numbers. On one of my last calls a lady asked me for my phone number and after I told her, I heard a click and then came the "Message One D 12". I was treated with unneeded rudeness when I asked for my refund. I was sent a sheet that stated they would return my money minus $24.95 due to "administrative processing cost". There is no account number on the form and it is just a ploy to get the $24.95, which I truly believe was the intent in the first place. I base this reasoning on the fact that this past week, I received another refund letter but the name at the top of the refund form was for GONZALO MARTINEZ. I still have both forms. I believe that they have taken in enough $24.95's on top of their regular business to make quite a profit, or then, again, it maybe the way they work completely. They have been very rude and I would rather give that money to a cop than let them have it. I am a 58 year old disabled Viet Nam Veteran on a meager pension. I do appreciate you and God bless you for this website.

Thomas
Hemet, California
U.S.A.