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  • Report:  #231628

Complaint Review: Freedom Gold TeliFlex

Freedom Gold, TeliFlex Freedom Gold, swore wouldn't get charged, promised vouchers, false, deceptive telemarketer Ripoff Largo Florida

  • Reported By:
    Hillsboro South Carolina
  • Submitted:
    Sat, January 20, 2007
  • Updated:
    Thu, February 08, 2007
  • Freedom Gold, TeliFlex
    10500 Ulmer Rd. Ste. 725-302
    Largo, Florida
    U.S.A.
  • Phone:
    866-385-5145
  • Category:

A telemarketer called me and said they were rewarding me for maintaining an active checking account. Being financially strapped, they found me at a weak moment and caught me with the free gas and airplane ticket vouchers. Everything told me to hang up, but I kept going.

They had my checking account numbers. I told them I could not buy anything, and they swore I would never be charged. I could just keep the vouchers and cancel the phone service.

I canceled the TeliFlex as soon as I received the letter. But, a week later there was $149.00 taken out of my checking account.
It wasn't taken from TeliFlex. It was another company called Freedom Gold, but these two companies are the same one.

I have filed a dispute with my bank. Freedom Gold is closed this weekend, but I will be calling them. From what I have read, they are rude and will hang up on me if they want to. Wish me luck!

Lee
Hillsboro, South Carolina
U.S.A.

2 Updates & Rebuttals


John

Mytown,
Florida,
U.S.A.

This happens everyday!

#3Consumer Suggestion

Thu, February 08, 2007

I work for a financial institution and have to deal with this company and all of it's partner companies all the time. They'll tell you they're going to refund your money, but then they'll wait until it's too late for you to get your bank to return the charge.

Legally your bank only has 24 hours to return a preauthorized charge like the ones they send, but most of the time your bank will let you fudge up to 3 months if you are willing to sign an affidavit saying you never authorized it. You'll have to contact your bank for details.

Just don't wait for them to refund your money, because my experience has shown me that it's a ploy to get you to wait until the timeframe has elapsed and they legally don't have to return it. Change your account number too, you don't want the company and any of it's partner companies to have your info.

Also, when they contact you after finding out you've changed your account number and tell you they've tried to refund the money but can't because your account number has been changed, DON'T give it out again. I hope it's obvious to see why you shouldn't do that.

I want to know what financial institution they use, usually it's printed on the front of the remotely created check - usually they're legitimate - but for some reason legitimate charges don't mention their bank name, end of sarcasm.

I hope this helps!


Erin

east wenatchee,
Washington,
U.S.A.

Freedom Gold/Distinct Advantage/called the company

#3Author of original report

Mon, January 22, 2007

After stewing over what I would say to this company all weekend, I called first thing in the morning. I got through within five minutes. After I explained the problem, she was silent for a few seconds like she didn't understand. I told her I know you deal with this everyday, so don't pretend you don't.

She gave me an address, confirmation code, and said to write a letter and I would receive my money back. She told me there was no reason to be upset, it was that simple. I just can't trust her after everything I've read.

Has anyone else experienced this and actually gotten their money back? PLease HELP!

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