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  • Report:  #1241621

Complaint Review: Freedom Pop

Freedom Pop False advertising, undue enrichment Internet

  • Reported By:
    Oneofgrowningnumber — jacksonville Florida USA
  • Submitted:
    Tue, July 14, 2015
  • Updated:
    Tue, July 14, 2015

I go to the company's webpage and the first page pops up with an offer for a HTC EVO 4G LTE for $49.99. I enter my payment information and when I hit enter I get a response back right away "transaction failed" okay,not a problem except I get an instant notification my credit card has a hold for $49.99 now.

I scour the webpage and finally dig up a number to get a live person, who in a challenging accent, tells me,"we no longer have that phone so you won't be charged" just as those words fall out of her mouth I get the second text alert the $49.99 transaction has now been fully approved.

So as she's reading this scripted time suck, I interupt and advise her she can't help me I need a supervisor who can. I get transferred to an alledged supervisor, who tries to tell me I won't be charged and I explain again that bus has departed, I've already been charged. I ask also if you don't have this device, why is it coming up plain as day "exclusive offer" on your page?

The guy ask me to wait before I go to my credit card company, he'll get back to me in a day...seriously?

I'll have my credit card company turn this around ASAP but, for others out there steer clear. When you have to "catch" a company in their stuff instead of them being on point right up front that's a bad sign.

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