Freedom Shield Warranty Freedom Roadside Freedom truck Finance TruNorth Decline Service TX , NC
I've attempted to use the warranty twice and the roadside service once each time I was declined due to Freedom/TruNorth refusal to pay and the process of which they require you too go through just to get anything done. After taking my truck to the dealer and having it diagnosed Freedom/TruNorth wanted me to continue to pay more and more money into just the diagnosis.
Apparently the testing of parts isn't good enoough anymore. I'm already out of $1200 in diagnostic fees and now they want me to spend more. This company turns a very simple process into a major mess.My turbo tested bad To take it off the truck,take it apart and take pictures Just to see what caused it to go bad is very senseless.
The turbo tested bad. By the time I get done with dumping money into the diagonostic I can just pay out of pocket and be back on the road. They did the same thing with an attempt to have an alternator replace. Alternator cost $550 parts and labor Had I taken the route Freedom/TruNorth wanted me to take They would have easliy turned that $550 into at least $1500 The company Is a SCAM They take your money but don't like to pay for anything. TRUCKERS STAY AWAY