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  • Report:  #1418566

Complaint Review: Freedompop

Freedompop Brightpoint Freedompop will not refund me my money. Plainfield Indiana

  • Reported By:
    Carol — Santa Rosa California United States
  • Submitted:
    Fri, December 22, 2017
  • Updated:
    Sun, January 07, 2018

I was contacted by a sales clerk on 9/1/17 this cell phone that I agree to. I also was not tolc of the condition of their products. On 9/8/17 I received the package but when Iooked at. I begin to complain about how bad it was when I had asked if those phones where new and she said yes. So, I return it on 9/11/17. I have receipts for all transactions and bank statements with their name and phone number. The only thing that is wrong is that. Bribhtpoint was the receiver and signed the postal slip. But, yet it was not credited back into my account. Thanks, Carol Smith

1 Updates & Rebuttals


Carol

Santa Rosa,
California,
United States

Responder

#2Author of original report

Sun, January 07, 2018

 I am starting this process on complaining about the online ordering and refunding process. I wanted to know if there was a class action lawsuit on Freedompop for not refunding money to customers. I would be interested in filing a claim with others or just for myself Thank, Carol Smith

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